Shipping Policy & Rate

1. Add more items to Shopping Cart, get less shipping price. Our Shipping charges according with our Shopping Cart weight.

2. Organic OTC Inc. is required to charge sales tax on nonprescription orders shipped to addresses in the state of New York, the location of our Corporate Ware House headquarters.

3. The tax rate applied to your order will match the current rate at the location of our corporate Ware House headquarters.

4. Therefore, the sales tax rate applied to your order may be different from your local rate.

5. All other orders shipped to addresses in the remaining 49 states, including US Territory and APO/FPO addresses, will not be subject to sales tax.

Domestic Shipping: All Orders Billing Information and Shipping Information must contain valid email and postal addresses. 


Limitation of Liability: is not responsible for untimely, lost, incomplete or misdirected Addresses entered by the Customer, computer system malfunctions of any kind no matter what the cause, or phone line disruptions. Any order not received by reason of failure of electronic equipment, computer hardware, computer software or computer system, or from any other error, failure or delay whether or not due to human or technical flaws and whether or not the fault of or a third party shall not be considered. is not responsible for incorrect or inaccurate entry or promotion information or for any technical or human error in connection with the offering of the Items, the processing of orders or shipping the orders.


On-time Guarantee: always works hard to deliver the order goods on time. We have no control over our shipping partners, their operations, or events that affect their delivery schedules. We therefore do not guarantee on-time delivery.

• Usually Ships in 1 Business day - we will ship your order within 24 hours

• Ships in 2-3 Business days - it takes time 2 - 3 Business Days to ship your order.

• *This is Not Guaranteed in unavoidable Circumstances


Liability for Customer Errors: We are not responsible for customer errors in delivery address entry or delivery method selection. Please review your order and contact us immediately if you find mistakes. Every Order will be charged for $5.00 as a correction Fee for customer Error in the delivery Address. This charge is being levied on us by UPS & Other shipping carriers form us for every Delivery address mistake. We are not responsible for customer errors in Address entry and delivery method selection.US Postal Service delivery does not include shipment tracking as a feature. offers, Ground, Priority Mail, Express Mail and Overnight Mail shipping only in the United States.


Bulk Orders and cancellation: All bulk orders once placed cannot be cancelled after 24 hours. After 24 hours 5% cancellation fee will be charged and refund the remaining amount. Once the bulk order is confirmed with the customer cannot be cancelled at any instance. We are not giving refunds for bulk orders cancelled after 24 hours. Only the shipping amount will be refunded if any. This above policy applied for special items orders also.


Do you send partial shipments: does its best to keep a complete and adequate inventory of products in stock at all times. However, certain products may not be available at the time of your order. In these cases, we will contact you for instructions regarding shipping the remaining items. does not handle back orders.


Shipping Rates: Add more items to Shopping Cart - Get less shipping price. You can choose from a variety of shipping options for your OTC orders. Shipping costs are based on the Shopping Cart Weight.

Processing Time

• Standard shipping - - 4 to 6 Business day's 

• Priority shipping - - 3 to 5 Business day's

• Express shipping - - 2 to 3 Business day's

• Overnight shipping - - Next day shipping

Cut off time for everyday for Processing the same day is 11:30 A.M. (EASTERN STANDARD TIME).

All orders after the CUT OFF time will be processed NEXT DAY ONLY

All orders after the CUT OFF time on Friday, All Orders on Saturday & Sunday Will Be Processed On Monday.


Shipping Options (Delivery Methods): delivers merchandise through package carriers such as UPS (United Parcel Service), USPS (United States Postal Service).

1. Depending upon the shipping location for your order shipping carrier may vary and may not include tracking. Items ordered together may arrive in separate shipments.

2. For Overnight and 2nd Day options, add one to three days in-house processing time plus the transit time (one day for Overnight or two days for 2nd Day).

3. Thus placing an order for overnight delivery may arrive in up to 3 business days.

4. Delivery times to APO/FPO addresses may vary significantly.

What are the additional shipping charges for oversized, heavy, and hazardous items: Shipping carriers charges additional fees for packages over 30 lbs., hazardous goods, and oversized items. Products that incur these additional fees.  We accept all major credit cards. You can use PayPal.


Pay for your Order:  Labor required in ordering these items directly from the Manufacturer. Both of these charges will be included in the Shipping & Handling subtotal of your order manually after getting confirmation from you.  Items that are extremely oversized or weight are marked on their product pages as requiring special handling and will ship separately from other items in your order. The shipping charges for these items are either indicated on their product detail pages or will be calculated for you at the last step of the shipping process before we send your order. This service includes delivery within 7-14 business days of shipment. Please note that each shipment of these items requires an adult signature upon delivery. Due to warranty issues and manufacturer restrictions, we are unable to ship all products to all geographical locations. You'll be notified while placing your order if we're unable to ship specific items to the address you've selected.